The professional business world communicates through E-mail. And how you well you write to e-mails and how quickly you respond, indicates your professionalism.
Call Center India provides you E-mail support services to ensure that all the communications are prompt and sensible.
We have provided E-mail support to various industries such as:
- Technical firm
- Logistic firm
- Consultancy Start-up
- B2B distributor
Our 24x7 E-mail Support Services include:
- Customer care Response as part of eCRM
- Our Agent resolves the query of a customer through email
- Technical Guidance
- Our Agent provides technical know-how and trouble-shooting tips through e-mail
- Order Placement and Verification
- The Order Status of the buyer is updated through e-mail
- Automated response
- We send out an automatic pre-drafted response is sent to the online user
- Computer-aided response
- A response is drafted automatically, but it is not sent only through human click, and it is customized by our Agent
- Manual response
- We send out a completely original answer drafted by the Agent
- Email marketing
- The Agent sends out to email to the listed targeted audience
Benefits of Email Support Services:
With professional and prompt emails, you multiply your business opportunities. E-mail being the preferred communication mode these days, your enterprise can leverage from this communication medium. Emails are important because it is considered a serious mode of communication and validity or authenticity of emails is considered as high as that of any document. So you cannot afford to err in your e-mails. At Call Center India, we have a response time of within 24 hours maximum and for all unique responses we first take your prior approval.
